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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-18-2012
My Device: Bold 9900
My Carrier: Mobily

"BBM & App World" Applications are hanging !!!!

I have upgraded my BB Bold 9900 to the lateset version yesterday. and after the update process, two applications has stopped working "BBM & App World". When I hover on them and then click them the phone doesn't open them and stays on the home screen. but when I go and see the background application list, it shows them on.

I have tried to wipe the phone and hard reset it but nothing came up.


Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: "BBM & App World" Applications are hanging !!!!

You can try installing bbm from here:



Also try this link to install app world:



I know the article describes a missing icon, but the uninstall and reinstall steps are the same.


You said you tried to wipe it and nothing came up?  If all else fails, you can try doing a software reload this way:


I'm not sure why those apps are freezing after the update.

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