12-18-2012 04:28 PM
I have upgraded my BB Bold 9900 to the lateset version yesterday. and after the update process, two applications has stopped working "BBM & App World". When I hover on them and then click them the phone doesn't open them and stays on the home screen. but when I go and see the background application list, it shows them on.
I have tried to wipe the phone and hard reset it but nothing came up.
HOW CAN YOU HELP ME.
12-18-2012 04:39 PM
You can try installing bbm from here:
Also try this link to install app world:
I know the article describes a missing icon, but the uninstall and reinstall steps are the same.
You said you tried to wipe it and nothing came up? If all else fails, you can try doing a software reload this way:
I'm not sure why those apps are freezing after the update.