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12-09-2012 12:27 PM
I'm not sure what this error message means but it stops me from being able to make any calls while making calls through my home wifi (which is the only way I can have phone service at my house). I pulled the battery and it still happened, then I turned off the wifi and that seemed to work.
12-09-2012 12:36 PM
12-09-2012 12:44 PM
Yes, I contacted T-Mobile and have a new SIM card but that did not resolve the problem. It's not a frequent issue, just a handful of times and is immediately resolved when I jump off the wifi.
12-10-2012 11:09 PM
I received the SIM toolkit error again a few minutes ago. I turned off the wifi and was able to make a call no problem. I'm not sure what is causing the error but it only happens while I'm using wifi to make a call and is resolved after I shut off the wifi. I have never seen this error while making calls from the TMobile network.
This relates to my other issue of randomly rebooting....after I turned off the wifi, called my voice mail, and hung up...the phone rebooted. I spoke with TMobile about this issue specifically and they indicated there are no other reports of this issue. I find that hard to believe since it's very consistant and I'm on replacement phone #4.
I would be willing to have blackberry install a logging utility to help troubleshot this issue...just need to find the right person to speak with.