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BlackBerry® OS Smartphones

New Developer
Posts: 20
Registered: ‎08-12-2008
My Device: Bold

"Get images" missing for some emails

I am trying to create a HTML newsletter and I am testing it on my BlackBerry.


Everything works fine except I do not get the menu option "Get images" when I view the HTML email I sent. The images are displayed with a red x


It does not matter if I send the mail to my BES Exchange Account or my BIS Gmail Account - I am not able to load the images.


The images are loaded from our server and are not inlcuded in the mail. The URLs to the images are absolute and they do work in Outlook, Apple Mail, Gmail, iPhone and Android devices.


I tried other newsletter and HTML emails I get on my BlackBerry - I have no problem loading the images there.


What could be the difference with in my HTML emails?