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BlackBerry® OS Smartphones

Posts: 34
Registered: ‎02-11-2010
My Device: Curve 8330
My Carrier: metroPCS

"JVM Error 513 - Reset"

Does anyone know what this means and how to fix it?  My device - an 8330 - was coming back from a battery pull and suddenly started showing this message.  I click on 'reset' and it shuts down, restarts,

then goes to a white screen and this same error message again.   It's now done this 10x as of when I am typing this message....Help? Please?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: "JVM Error 513 - Reset"

Check below steps for OS upgrade -


Step #1

Before starting make sure you have BlackBerry Desktop Software installed on the computer.



Make sure that you have installed updated device OS is installed in your PC. Check this link to get update device software from carrier OS download site.



Users can perform a full or selective backup of the data using the Backup and Restore apps in BlackBerry Desktop Manager by completing the following steps:

  1. Connect the BlackBerry device to the computer 
  2. Open BlackBerry Desktop Manager
  3. Open Backup and Restore
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.


To perform a clean install of the BlackBerry Device Software, perform the following steps:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager
  2. Open the Application Loader it will prompt if there is any new/updated OS is available 
  3. Click Next to start the installation process
  4. Type your BlackBerry smartphone password, if prompted, and click OK
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. When the process has completed, the message The loading operation was successful will appear. 
  7. Click Close to return to BlackBerry Desktop Manager.

If your query is resolved then please click on Accept as Solution

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New Member
Posts: 1
Registered: ‎06-10-2011
My Device: 8100
My Carrier: fido

Re: "JVM Error 513 - Reset"

hi i was wondering how to fix the error

New Member
Posts: 1
Registered: ‎11-11-2011
My Device: Curve 8330
My Carrier: Verizon

Re: "JVM Error 513 - Reset"

See I have the same problem, but I hadn't had my phone set up to the desk top manager before. Now my phone only says "JVM error" and it wont turn on other than that, and my computer won't recognize that it's connected. I've tried pulling the battery 100 times.