09-10-2010 07:18 PM
Does anyone know what this means and how to fix it? My device - an 8330 - was coming back from a battery pull and suddenly started showing this message. I click on 'reset' and it shuts down, restarts,
then goes to a white screen and this same error message again. It's now done this 10x as of when I am typing this message....Help? Please?
09-11-2010 04:16 AM
Check below steps for OS upgrade -
Before starting make sure you have BlackBerry Desktop Software installed on the computer.
Make sure that you have installed updated device OS is installed in your PC. Check this link to get update device software from carrier OS download site.
Users can perform a full or selective backup of the data using the Backup and Restore apps in BlackBerry Desktop Manager by completing the following steps:
To perform a clean install of the BlackBerry Device Software, perform the following steps:
If your query is resolved then please click on “Accept as Solution”
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11-11-2011 12:29 PM
See I have the same problem, but I hadn't had my phone set up to the desk top manager before. Now my phone only says "JVM error" and it wont turn on other than that, and my computer won't recognize that it's connected. I've tried pulling the battery 100 times.