06-11-2014 12:59 PM
My Bold 9650 is displaying the message "Keypad is locked. Press the Lock button to unlock."
Question: Where is the Lock button??
Second question: how did it get locked in the first place? It was in my pocket, so probably got some unintentional buttons pushed as I walked....
Many thanks in advance for help!!
06-11-2014 02:05 PM - edited 06-11-2014 02:05 PM
The Power button acts as the lock button so give your Power button a quick press and that should unlock it.
I don't have a Bold with which to work right now so I'm not sure where the setting is to disable this feature. Start by looking under Options on your homescreen.
06-11-2014 03:46 PM
Thanks for your reply, but no joy here-- pressing the power button lights up the display and gives me the Locked message, which fades back to black in a few seconds if I do nothing. If I press the power key again while the message displays, nothing happens-- the message just sits there, mocking me. :-(