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BlackBerry® OS Smartphones

Posts: 17
Registered: ‎03-20-2011
My Device: Bold 9780
My Carrier: Rogers

"Menu" Icon in App Switcher

[ Edited ]

I'm using a Blackberry Bold 9780 with Rogers.


After holding the Blackberry button, the app switcher comes up. An unknown icon named "menu" appears that won't go away. I try clicking it but it just freezes my Blackberry. The only thing that will unfreeze it is by clicking the red end button.


A battery pull clears it temporarily but after using my Blackberry or a while, it reappears.


Someone suggested checking any third-party applications I've been using and seeing if any of those are causing this problem. I've removed the questionable ones and left the following on my Blackberry: QR Code Scanner Pro, UberSocial, WhatsApp, Blackberry Protect, Look and Listen - Memory Game, Who Is It?, FourSquare, One Touch Flashlight V3. The problem still persists.


Thank you in advance for your time and help!

New Member
Posts: 1
Registered: ‎04-18-2011
My Device: Bold 9700
My Carrier: T-Mobile UK

Re: "Menu" Icon in App Switcher

ive got exactly the same problem on my 9700. Of the apps that you've listed, ive got Ubersocial, blackberry protect, who is it? and One touch flashlight. Since ive noticed the 'menu' icon ive also been getting severe memory drain.

New Member
Posts: 1
Registered: ‎04-14-2013
My Device: BlackBerry Curve 9360
My Carrier: Telkomsel

Re: "Menu" Icon in App Switcher

[ Edited ]

Same here. Using BlackBerry Curve 9360

Installed Appliacation (non-RIM application):

- LINE             - Instagram          - Uber Social
- WhatsApp   - Insta Photo      
- BBM             - Silent Camera

New Developer
Posts: 38
Registered: ‎04-02-2012
My Device: blackberry bold 9900 ( I am a blackberry application developer)
My Carrier: Vodafone India

Re: "Menu" Icon in App Switcher

I too have the same problem with my BlackBerry Bold 9780.