Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎05-27-2009
My Device: Not Specified

"NYC Transit" App - Purchase Not Found

I downloaded and paid for the travel app "NYC Transit" in App World today.  After being guided through PayPal and getting debited $4.99 to which I received confirmation emails that it had completed the transaction, it started to download the app and halfway through came up an error message saying there was a problem and to go to "My World" to re-download it.

 

The icon in My World says "NYC Transit Purchase Error".  I click on it to which Im told to log in to attempt to retrieve the application purchase.  I do this to which it guides me through PayPal again.  After logging in it searches for a few seconds, then comes back with the message "No applications are associated with your My World account."

 

If anyone could shed light on this it would be greatly appreciated.   Ive contacted both Blackberry and the Transit app via email with no responses.

Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: "NYC Transit" App - Purchase Not Found

write an email to storefrontmanager@rim.com