Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 4
Registered: ‎07-03-2012
My Device: bold 9900
My Carrier: rogers

"Please enter the username associated with this smartphone" error for my bold 9900

i got this phone from a freind and thier bb id is "associated with the smartphone" so i cant use my bb id in the app world, PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Highlighted
Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: "Please enter the username associated with this smartphone" error for my bold 9900

Hello ThomasBurke187

 

Welcome to the Community

 

You need to do a Security Wipe in order for you to start anew. Please follow the Article below.

BlackBerry smartphone must be security wiped before transferring ownership

 

Goodluck

 

 

Ron

 

...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Smiley Happy

Blackberry Battery Saving Tips | Follow me on Twitter