12-12-2012 05:20 AM
I have been using this phone for more than a year and I just created a blackberry ID. When I tried to login to BB world this message appeared. Please help me because my bbm is not working after installing the new application.
12-19-2012 03:07 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB28429
Let me know if you have any more questions.
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