For each of my email accounts on the 8820, the setup feature insists that I have an entry in the "reply-to" box. The emails I use are gmail and a web-based access to my work Outlook email. And so even though I have "hide sent messages" selected in general options, I still receive a copy of my sent message in the inbox. I've tried creating filters in desktop manager and on the bb stating not to forward any emails with my address as the sender. But it doesn't work. I've read through all these threads and can't seem to find anyone with the same problem. I can't be the only one! Can anyone help?