09-28-2012 07:49 AM - edited 09-28-2012 07:50 AM
I have a Blackberry 9700 and when I try to update my software it first says:
Then I click "view other versions" and this comes up:
I tick the 6.0 bundle box which is recommended and then I click install but then this comes up:
How do I download the 6.0 OS for the 9700?
10-02-2012 04:04 PM
Hello abathingbalgruuf and welcome to the BlackBerry® Support Community Forums.
I would recommend you download your software update (from your carrier's site here)
Once you install the software, try the update again.
If it still doesn't see it, navigate to C:\Program Files\Common Files\Research In Motion\Apploader and launch the Loader.exe program and follow the steps to update.
Let me know how you make out.