12-19-2012 09:18 PM
HTTPS version of the site I'm testing works fine when connected to Wi-Fi but gives the error message "Unable to connect using the current secuirty settings. Please contact your service provider" when attempting to view the exact same site with Wi-Fi turned off (i.e. connected via my cell service provider). This happens across Bell & Wind BlackBerry phones connected via BIS.
I'm a developer and I've been trying and trying to get this to work for days. I'm hosting my application on the Google App Engine and have enabled SSL for it. I've installed and configured the necessary certificate files to ensure that the site runs securely across all major browsers and devices. The only combination that doesn't work is BlackBerry phones connected to the internet via the service provider (i.e. not through Wi-Fi).
I posted this question under "Device Software For BlackBerry" because this is not a dev question but more of an end-user question.
My question is, what are the causes of the "Unable to connect ..." error stated above? If the SSL certificate works fine on the phone while connected via Wi-Fi why does it not work while connected via my cell service provider?
BlackBerry Bold 9790 on WindMobile and BlackBerry Bold 9900 on Rogers both running OS7
12-24-2012 03:02 PM
05-14-2013 03:07 PM