08-05-2013 04:02 AM
I use a BB Curve 9360. I get a weird error "Uncaught exception: bridge is not ready. Ensure the UMP is running" every time I open the web browser or messages in the message preview window (under the clock). I have tried updating the BB system, resetting the phone, but the error eventually comes back to the point that I cannot use my web browser anymore, except when I remove the battery.
FYI, the problem appeared after I updated the system on my phone, a few months back.
Does anyone have an idea how to solve my problem??
Solved! Go to Solution.
08-05-2013 11:46 AM
Welcome to BlackBerry Support Community Forums
First try those steps in the same sequence :
1- Register your Handheld .
2- Delete and Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
After performing those steps please check if you recieve the same error , If error persists then try this suggestion as offered by @ Cpt_Sweatpants on this thread Browser help with 9320