Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-19-2009
My Device: Not Specified

"XML is not well-formed" error

Hi there

I've had my Bold for over a month and have just encountered this issue today. When I try to access certain internet pages (my hotmail inbox specifically) I get the message XML is not well-formed. I can go to any other page, and to other folders within my hotmail account, but not my inbox. I have tried changing around some browsing options but nothing is working. i have shut down and rebooted several times to no avail. batt removal is not an option as this is my company's blackberry.


Any help appreciated. Thanks!

Forums Advisor III
Posts: 1,078
Registered: ‎05-26-2008
My Device: 8300

Re: "XML is not well-formed" error

[ Edited ]

Removing the battery will not remove any BES settings.


Are you trying to access the Hotmail website from the browser on the BB?


Why dont you register the hotmail account on the BIS website (or the email setings icon on the BB)?



Message Edited by OzBBerry42 on 02-20-2009 10:23 AM

Checked out my Blackberry FAQ's and Links to Needed Articles here