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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-25-2008
My Device: Not Specified

"profile" Icon keeps dissappaering

I have anew BB Bold. The profile icon keeps dissappearing. (happened twice). Last created  total wipe of all memory and contacts.


I have tried:


  • Removing the battery
  • Clicking on menu and selecting "show all"
  • Advanced options, and re-registered
  • lighter fluid and a match ( OK OK)


Nothing works!!!


If I go back to the ATT store and some pimply kid clicks a few buttons to make it come back, I'm going to jail for assault with a smart phone.



Trusted Contributor
Posts: 122
Registered: ‎12-13-2008
My Device: Priv
My Carrier: ATT

Re: "profile" Icon keeps dissappaering

Could it be the theme that you're using? Try another; and see what gives...
Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: "profile" Icon keeps dissappaering

I think there has to be some greater issue here... you say the last (WHAT?) wiped the device of all contacts and memory?


The last what did this? And what is "all memory"? Was there nothing at all on the device, even the OS was wiped?

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