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New Member
Posts: 4
Registered: ‎07-12-2009
My Device: Not Specified
Accepted Solution

"software download page does not exist" :- Help

Hi

 

Plesae help. I am trying to download Blackberry apps world from the official page for my UK 9000 on O2 but when I clkck on the download link all I keep getting is the error below.

 

 

Notice
You have attempted to access a software download page that does not exist. Please check the URL and try again.

 

Any ideas or am I just being stupid?  Software on PC & Blackberry is above minimum levels.

 

Cheers

 

Martyn

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: "software download page does not exist" :- Help

Hello martynr and welcome to the fourms

 

Have you tried going to www.blackberry.com/appworld from the device and then clicking the download now opiton ?

 

 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Member
Posts: 4
Registered: ‎07-12-2009
My Device: Not Specified

Re: "software download page does not exist" :- Help

Hi

 

Yes I did. I put in my O2 email address on the site & got sent the link, clicked on the link & I got the same answer on the Blackberry.

 

Thanks

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: "software download page does not exist" :- Help

[ Edited ]

I am currently having the same issue downloading the AppWorld application from the site on my device; let me look into it further.

Message Edited by SmoothRider on 07-14-2009 03:29 PM

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: "software download page does not exist" :- Help

This is an issue that RIM is aware of and they are currently working to get it fixed, please continue to try and access the site.  Once I know for sure it is back up ill post here.

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Member
Posts: 4
Registered: ‎07-12-2009
My Device: Not Specified

Re: "software download page does not exist" :- Help

Thanks for your help & will check regulary & await your post.

 

Cheers

 

Martyn

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: "software download page does not exist" :- Help

I am now able to access the page, you should now be able to download the application.

 

Let me know how it works out!

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Member
Posts: 4
Registered: ‎07-12-2009
My Device: Not Specified

Re: "software download page does not exist" :- Help

Hi

 

Thanks for helpimg on this & I now have Blackberry Apps on my phone. Smiley Very Happy

 

Cheers

 

Martyn

New Member
Posts: 1
Registered: ‎09-03-2013
My Device: Bold 9900
My Carrier: AT&T

Re: "software download page does not exist" :- Help

Hi SR,

 

Do you know if the site is down again?

 

I've tried to access it using my Bold 9900 via  http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld  and I'm getting the same error message.

 

I uninstalled App World, thinking that may help, but am still getting the same message.

 

I'm running SW v7.1 Bundle 1997.

 

If the link isn't working, I assume I can install it using the Application Loader File via Blackberry Desktop Software?

 

Any help would be greatly appreciated!  Thanks!