05-07-2009 05:27 AM
05-07-2009 10:38 AM
And where you bought the device?
For install blackberry messenger you need to reload the software, or download from www.blackberry.com/messenger
05-07-2009 05:26 PM
hey hey guys, my bbm has disappeared along with all my games and everything else. . all my pics, songs, contacts n pins have been wiped :'( and when i try to download bbm from the link above it says java.lang error. .
im with o2 from the uk if that helps in order to give me the right guidance if possible :-S
What do i do to get it back? please help me as my bold is pointless without this (cries) where can i reinstall it from?
thanx in advance x
05-08-2009 10:30 AM
Follow this steps, originally posted for Bumblepie
The software seems to have come corrupt.
Make sure you have the latest Software for your device and carrier installed onto the computer.
click here to get ur carrier software - http://na.blackberry.com/eng/support/downloads/dow
This is the device Software, not the desktop manager.
Download and double click to install to your ur computer. Don't plug the device in yet.
Once done that, go to C Drive: Program Files: Common Files: Research in Motion: App Loader and double click on loader.exe.
Once the welcome screen comes up, plug in the device the battery and hit next. When you see the PIN number appear after maybe a few minutes press next.
Once it gets to the device application part, Select only things you need, untick all other languages etc.
On the last page before you hit finish, you will see a 'ADVANCED' option, click this and make sure both the check boxes are fixed.
This will fix ur issue.
05-09-2009 11:59 AM
Yes those steps are for reloading the software for any BlackBerry and carrier.
You can backup the device by downloading and installing the Desktop Manager software. You can download that software first from here
After it's installed you can open the Desktop Manager and use the Backup and Restore utility to backup all of the data on your device. After it's backed up then follow urumilton's steps.