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New Contributor
Posts: 2
Registered: ‎10-02-2012
My Device: 9300 curve
My Carrier: Carphone warehouse 02 contract
Accepted Solution

re install option not available

I paid for an app, when downloading the download failed, I followed the help doc. on "re-installing an app" and followed the walkthrough.

The problem is there is NO re-install option on the menu for this app.

The option for re-install is on the menu for other (free) apps that i uninstalled.


How can i re-install or re-download this app?




Posts: 96,076
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: re install option not available

1. Open App World
2. Go to My World
3. For keyboard-based BB's -- Hold down the ALT key and press "RST" or simply press the Menu key > Refresh List.
4. If your BB locks after issuing the cache clear, perform a battery pull reboot


Go back to AppWorld > MyWorld > Uninstalled. See it in the list? Click on the Reinstall link at the top.

If you don't see the Reinstall link at the top, do you see a small ^ arrow in the center top of the screen? click on it.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 2
Registered: ‎10-02-2012
My Device: 9300 curve
My Carrier: Carphone warehouse 02 contract

Re: re install option not available

This resolved my issue, thank you very much for your quick response.

Keep up the good work,

Thanks again,

Gallcobair (a very happy customer).