06-04-2012 02:28 PM
06-04-2012 05:32 PM
At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for each model. Please use those as reference as you proceed.
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
Good luck and let us know!
06-05-2012 04:32 PM
06-05-2012 04:38 PM
06-05-2012 04:40 PM
06-05-2012 04:53 PM
thats the bit i am confused about it says after you back up your device close the desktop keep your device plugged in go to documents i did that but i am not sure exactly what i have to open or to do?
06-05-2012 05:01 PM
Here...let me help you...please follow this example...
You did this (Step 1 in the linked instructions):
It says nothing about going to documents. It says to note where, on your PC, you stored the backup IPD file. It does not say to "go to documents", at least I can't find those words... The purpose of noting where you stored the backup file is so that you can find it later when it's time to restore.
The next step is Step 2:
See what I'm doing? I'm pasting into this post the instructions from the other post...and then adding clarifications, questions, etc...that way, I can figure out what you are doing. I want you to do the same thing...if you have a question about something, paste the instructions that are confusing you into here...that's the only way you can help me not have to SWAG everything for you.
06-05-2012 05:20 PM
06-05-2012 05:27 PM
First off, thanks...that's close...it would be more helpful if you separated your comments from the pasted instructions so that I can be sure to know what's what. Different colors for each bit are also helpful. Further:
- its telling me to open the loader i tried this and it wont open
"Won't open" is a bit sparse...a better description might be, perhaps, that you double-clicked it in Windows Explorer and, something, happened...
That bit is prior to the numbered steps...did you do that?