03-05-2013 07:04 AM
i dont have any error so far.. i just cant wait the process of connecting the device to complete.. since it took about more than 1 hour to complete not as it stated which is a few minutes..
Actually I am asking what error message you got before as you started those procedure.Did you get any JVM error.
If it is taking to long then Unplug the usb and then reconnect .
03-05-2013 07:25 AM
no. i dont have jvm error or else.at first, i did have. but now, the error is gone.
If you don't have any JVM errors or and error message why you tried tthose steps
03-05-2013 07:38 AM
03-05-2013 08:06 AM
03-05-2013 08:08 AM
Thanks for those Clarifications !
Regarding your query , within this thread there are many possible solution already provided , some are Internet based and some are manual , if it is then it might take a few more time then usual , But if you cross those connecting phase and your device is in the middle of Update then I suggest wait for a few more time .
Please have a patience I hope it will complete soon. Or post back if it stuck in middle of Update.
03-05-2013 02:11 PM
The Image shows that the process is going to complete , if you think its taking too long then and its struck, then Unplug your device and reconnect it to see if it pass this stage .
Or if your device is not detected after unplugging you have to use the application loader , for that follow this Knowledge Base :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
07-09-2016 07:31 PM - edited 07-09-2016 07:33 PM
prince2012, it works!
But i made a slight different approach.. for the first and 2nd try i do exactly as it said on KBS27956
but it failed with the same problem as before..
the 3rd time I tried, I didnt put the batterai at all until the updating process start wait for initialization of device phase (I read about it somewhere). I plug in the batterai immediately when initializing start.. the loading process then continue to read application configuration phase. It is like "skipping" the reconnect to jvm phase (I`m not sure what happen exactly, it happen quite fast, i didnt take a good look)
anyway it worked, the os is installed very well..
thanks guys, I`m so happy! yay!
your slight different approach worked for me too!!! THANKS