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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-21-2013
My Device: 2013 Z30
My Carrier: 4168289315

red LED is on all the time

I got the problem with new phone z30.

i just had it for a week and when i turn on the phone from the first time.

there a red led on and it kept on all the time never stop.it hot really hot when i make or receive a phone call.

it burning my ear. i try all the way from reset, to turn of all the notifications off but it still on..

Can some one help ....

Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: red LED is on all the time

Reboot: On the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot.


Now, if the red LED continues ON, check your Settings > App Manager and determine which of your apps is using the CPU the most, or draining the battery.

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