06-28-2013 01:30 PM
I have a Blackberry Bold 9900, and I can't turn it on anymore. I took out the battery, waited 30 seconds and put it back in and the led light came on, but the screen didn't. I thought maybe the battery was dead, so I charged it for over 24h and it still doesn't work.. I even tried plugging it into my computer, the computer doesn't reconize it... What should I do ?
06-28-2013 01:52 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!