Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎05-06-2012
My Device: curve 8900
My Carrier: orange

reload software 552

i have a blackberry 8900 and i have only had it since september and about 2 days ago i downloaded an app called foursquare, which is not a bad app, so then my phone restarted and showed a white screen with writing saying 'reload software 552' i tried taking the battery out, i tried going on app loader and deleting almost all my apps, and when i go to the blackberry desktop, i have the latest version, it says my phone is not connected, i never backed up my files because i never thought this would happemn, please help i don't know what to do!!
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: reload software 552

Hello ZiZiIsSoCool,


The following article should provide you with more information regarding the "reload software 552" error message you are receiving on your BlackBerry® Curve 8900:


Error "Reload Software: 552" is displayed on the BlackBerry smartphonehttp://www.blackberry.com/btsc/KB18751


We hope this helps.


Thank you.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!