07-13-2012 08:58 PM
hi i bought a new original battery for my bb curve 9360 when i put the new one it doesn't work at all . i put the old one and the new one in the battery connector till the lamb off then put the new one in the bb but the sign on the screet battery crossed not work at all any help please .
07-14-2012 02:23 PM
Hi and Welcome to the Community!
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!