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New Member
Posts: 1
Registered: ‎01-17-2013
My Device: blackberry curve 9300
My Carrier: 02

resetting blackberry ID password

after i had updated my bbm to the newer version, it is asking me for my password (which is the one i use to get on to the blackberry ap world) but the problem is i do not remember my password. how do i change this password?

 

thank you

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Hall of Famer III
Posts: 58,164
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: resetting blackberry ID password

Hi and Welcome to the Community!

 

These KBs discuss how to do that:

  • KB28685 How to reset the BlackBerry ID password using the password recovery question
  • KB26361 How to change or reset a BlackBerry ID password

Note that you need access to the email account that is presently registered to your BBID from other than your BB...for security reasons, these password reset email messages are never delivered to the BB itself.

 

Good luck!

 


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