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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎10-08-2013
My Device: curve 8300
My Carrier: at&t

restore backup file/unale to open bbb file on pc

i have tired both backing up my bbb file from desktop software but it doesnot shows the file in software window and i also tried to open my file through bb backup extractor it says u need to contact owner or administrator of ur pc and i am myself.please help me on this

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: restore backup file/unale to open bbb file on pc

Hi aliregman1986 and welcome to the BlackBerry Support Community Forums!

 

BlackBerry smartphone backup files are only designed to be restored to a BlackBerry smartphone. To view the contents, you will have to use the BlackBerry Desktop Software to restore the file to your device or an alternate device.

 

Thanks.

 

-CptS

 

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