10-08-2013 05:48 AM
i have tired both backing up my bbb file from desktop software but it doesnot shows the file in software window and i also tried to open my file through bb backup extractor it says u need to contact owner or administrator of ur pc and i am myself.please help me on this
10-11-2013 06:56 PM
Hi aliregman1986 and welcome to the BlackBerry Support Community Forums!
BlackBerry smartphone backup files are only designed to be restored to a BlackBerry smartphone. To view the contents, you will have to use the BlackBerry Desktop Software to restore the file to your device or an alternate device.