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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎09-16-2011
My Device: bold 9650
My Carrier: verizon

restoring old data to new phone without old phone?

dear god somebody please help me. i have received two refurbished phones in the last week this new one seems to be working fine, but the **bleep** at the store used the contact transfer instead of the blackberry desktop back up. is there ANYWAY i can get my last backup from my old blackberry bold 9650 to the new one? there are no options to do so. please help 

Forums Veteran III
Posts: 3,796
Registered: ‎02-09-2009
My Device: Classic OS + Playbook 64Gb

Re: restoring old data to new phone without old phone?

Hi and welcome to the forums meliamae12 ! Smiley Happy

A couple of places for you to visit: Blackberry 101     Tips & Tricks

Do you have a backup of your device on PC?  If so,  Restore data using DM.

Another option is to restore data backup up using BB Protect.  Restore data using BB Protect


Let us know how it goes.  Happy to have you here! Smiley Very Happy

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