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New Contributor
Posts: 2
Registered: ‎10-17-2012
My Device: blackberry storm 9530
My Carrier: tata docomo

restrict my identity

i have black berry storm   9530 ......... when i try to make a call it gave me" Identity Restriction not subscribed turn feature off and try again" and i cannot call, so please can any one help.....how can i restrict my identity.

Posts: 95,513
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: restrict my identity

That feature can be toggled on the 9530, however it is actually a function of your mobile provider, they must support it.

Open your Call Log by pressing the call button on the Storm > Options > General Settings > Restrict My Identity < and set to no.



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New Contributor
Posts: 2
Registered: ‎10-17-2012
My Device: blackberry storm 9530
My Carrier: tata docomo

Re: restrict my identity

it not works

Posts: 95,513
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: restrict my identity

Then it is a network controlled feature. Call your mobile provider.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code