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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎07-06-2008
My Device: Not Specified

retrieving a username?

Does anyone know how to get a forgotten username? I can't make any changes to my email because I can't seem to figure out what my username was. I've tried to use the PIN/IMEI option, it just tells me there's already a profile for this PIN. Help please!
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: retrieving a username?

To retrive the username you need to call your carrier support. They can either set a generic password for you which can be changed by you later. Otherwise they'll delete the account you've created to make your device free. In such case you'll have to re-integrate all your IDs again. In both the case carrier may ask you to give some sort of indentification so that they can be sure that original user is asking for solution.

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New Contributor
Posts: 2
Registered: ‎07-06-2008
My Device: Not Specified

Re: Re: retrieving a username?

Thank you, kindly!