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New Contributor
Posts: 2
Registered: ‎07-13-2014
My Device: Blackberry 9790
My Carrier: Bold

retrieving contacts

[ Edited ]

I have problem with my blackberry model 9790. I have drop my hp a few times by accident that may have cause some problem. My problem is the contact i saved appears to be never saved. I key in the number and name and press saved. Then my phone went crazy and automatically dial my other contacts. Is there a way to retreive the old contact i saved. Cause after i saved it never appears in my contact list and i need to retreive that number. Thank you.

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: retrieving contacts

Is that dialed number listed in your Call Log?

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New Contributor
Posts: 2
Registered: ‎07-13-2014
My Device: Blackberry 9790
My Carrier: Bold

Re: retrieving contacts

Yes. The number i saved starts from 019 and then after i hit saved it called my other contacts which starts from those 3 digits. While the number i just saved never appeared to be saved.

Posts: 94,494
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: retrieving contacts

OK. I don't know how to help you on this.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code