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New Contributor
Posts: 3
Registered: ‎12-09-2008
My Device: Not Specified

retrival of info from internet in a case where blackberry is stolen

my blackberry got stolen while i was on vacation with my kids. i would like to know if i can retireve all my info such as phone numbers, contact details, my pictures and videos from the internet, and if so HOW to? please advice

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Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: retrival of info from internet in a case where blackberry is stolen

If you're on a BES, when you reactivate you're new device it would download most of your information. If you're just using BIS then unless you made a backup of the data using the Backup and Restore feature in Desktop Manager there's no way to retrieve all of the data.
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Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: retrival of info from internet in a case where blackberry is stolen

Always a good idea to keep a backup once a month or so, just in case.
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New Contributor
Posts: 3
Registered: ‎12-09-2008
My Device: Not Specified

Re: retrival of info from internet in a case where blackberry is stolen

tq for reply. what is the difference between BIS and BES? and how can i find out which i'm on? would my mobile operator be able to tell me?
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: retrival of info from internet in a case where blackberry is stolen

the differences are:

 

BIS - BlackBerry Internet Service = email service provided by the respective carrier; T-Mobile, AT&T, Verizon, Rogers, etc, etc...

BES - BlackBerry Enterprise Server = email service provided by a server ran by a company. For example by your employer...
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