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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎06-17-2008
My Device: Not Specified

ringtone help!!! please

When I assign ringtones to certain contacts and they call the ringtone doesn't stick. please assist thank you kindly


Smiley Very Happy

New Contributor
Posts: 4
Registered: ‎06-20-2008
My Device: Not Specified

Re: ringtone help!!! please

I am having the same issue... have you figured out how to solve the problem?
Posts: 11
Registered: ‎06-19-2008
My Device: Several

Re: ringtone help!!! please

Dancer, how are you assigning the tone?
Forums Advisor III
Posts: 1,054
Registered: ‎05-23-2008
My Device: 8110, 8300, 8800, 8700, 9000

Re: ringtone help!!! please

How can I personalize my alerts from specific contacts?
From BlackBerryFAQ

This workaround will allow you to have specific alerts for email and messages from specific senders:

(Works with OS 4.2 and above)

1. Go to Profiles on your BlackBerry and create a new custom profile, naming it the name of your targeted sender.

2. Edit and change the Messages, Level 1 Messages, MMS, Phone and SMS notifications for this profile to the custom ringtones you prefer for this contact. Don't worry about changing things like Calendar, Messenger Alerts and Tasks don't matter for individual users.

3. Once all of your ringtone settings are set for the new custom profile, save the changes. Now you will be back to your Profiles list and will see your custom profile listed there with the standard ones.

4. Now wheel click and select New Exception.

5. Title the exception whatever you want (would be smart to name it again the name of that particular contact).

6. In the FROM line, click the trackwheel or trackball and select the user from your address book. They should now show in your From line.

7. Scroll down and change the Use Profile option from Active Profile to your newly created custom group.

8. You may remove the check box from "Custom Phone Tune" if you already have a custom phone tune for this contact, or leave it and set it in the new custom profile as well.

9. Save the changes.

If your issue is resolved, put a checkmark in the green box that contains the resolution.
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
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