10-10-2012 04:32 AM
I have a blackbery sprint bold 9650.All of a sudden my ringtones won't work .I get an "invalid ringtone ..try another".This happens on everyone.I tried to remove battery for 30 seconds .Started up and it worked for one minute and then back to the same old problem.What can I do.
10-12-2012 10:07 AM
Welcome to the forums
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo