03-19-2013 08:57 PM
When I place a call using my contacts or my keypad, the screen goes dark after hitting the green "send" button. It stays dark until I hang up. How do I get the screen light to stay on when I place a call?
03-19-2013 11:12 PM
This phone has a sensor if you put the phone to your face or even put your hand over to near the top of the screen it will go dark. There is a sensor to prevent false activation of the touch screen.
I found when my phone is working on the car adabter it goes dark rather fast when I make a call. I use a Bluetooth earphone most of the time with this phone. I don't feel comfortable holding it to my ear.
If I see the screen go dark and I need access, I simply run my finger up from the bottom of the screen to bring it back to life.
I am going to look in to this part of the phones operation a little more closely to see if there is anything else I can bring up about this...
03-20-2013 08:18 AM
I use this phone with a Bluetooth and do not hold it near my face. This problem just started yesterday. In the past, I could dial a number, press send, and see who I was dialing (if it was in my contacts). Then after about 30 seconds, the screen would go dark until I hung up, touched a button, or ran my finger across the screen. Now, the screen is activated only after I push the red "end" key. Thanks