Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 1
Registered: ‎10-13-2012
My Device: bold 9780
My Carrier: antel

screen went white after reseting

Hi, I´ve a bb bold 9780. it just went black and then i tried to plug it without the battery as some forums explain. as nothind changed i click del+alt+shift and the sreen went white and this error apperared: 

uncaught exception:

applicationregistry waitfor




unfortunately i don't have the USB wire with me... 

what can i do?

Regular Contributor
Posts: 57
Registered: ‎07-07-2012
My Device: BB ZED 10
My Carrier: Fido

Re: screen went white after reseting

you could try a battery pull and leave it out for about 30 minutes. If you could get a usb cable, you could open desktop manager and plug in the bold and then wait for your computer to recognize it. Once recognized, you might have to do a device software update if you cannot get it up and running. Sorry to hear you are having troubles, the 9780 is one of my favourite Bold models. cheers

Smile, it makes people wonder what you are up to. Smiley Happy