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inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎10-11-2012
My Device: Blackberry 9790
My Carrier: Bell

send an email with URL link - special character modified in the object


I receive emails sent automatically by a support call center software containing many informations. I have also a link where i can reply and the object is filled up automatically as a command like this =


Object : Provider message [#MF/123456@ACTION|FOURNISSEUR-XEROX\]


If I opening that link on my BB device, the backslash character at the end is modified for an unknown reason for a front slash like this (see in red) = [#MF/123456@ACTION|FOURNISSEUR-XEROX/]


That changing causes problem when the email is sent because the call center software needs a backlash in his command to process it.


It works fine if I do it from my PC in Outlook.


Do you ever seen something like this ?