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New Member
Posts: 1
Registered: ‎09-25-2012
My Device: Curve 8520
My Carrier: TMobile

server error when going to AIM

I have a Blackberry Curve 8520 running on v4.6  I have been trying to get to my AIM instant messenger and it says there is a server error.  I CAN get on AIM on my computer, so there is no server error.

 

I read that AIM is no longer supported by Blackberry but that there is an AIM app to download.  I followed the direction and uninstalled my current AIM and sent to download the current AIM and still getting the server error.

 

Any suggestions on what to do now?

 

Hall of Famer III
Posts: 57,241
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: server error when going to AIM

Hi and Welcome to the Community...apologies for the delayed reply...hopefully you already got this sorted out, but just in case!

 

Please review this KB:

  • KB32227Discontinuation of AOL Instant Messenger for BlackBerry smartphones

As you see, the RIM-developed AIM app will no longer function (even if it can be downloaded, it will not function). Rather, one must shift to the AOL developed app in order to use AIM.

 

Good luck!



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