Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 15
Registered: ‎06-20-2009
My Device: Bold 9700
My Carrier: at&t

service books with at&t



i have a curve 8310 from at&t, which has many service books installed for apps such as themes, tones, graphics, etc.  I delete them from the service book menu, but on reboot they come back. Is there a way to permanently remove them?


Thank You,


Posts: 95,771
Likes: 24,585
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: service books with at&t

There's not way to permanently delete them.


Do this (which is what I do):


On your homescreen, Menu > Add Folder. Create a folder and name it something like ATT CRAP.


Then, any of those icons you don't want (ATT shopping, music, themes, ringtones, etc., there could be 8-10 of them), scroll to and highlight the icon > Menu > Move to Folder and place it in that folder. (According to your Operating System, you might need to move the icon differently).


Then, once all of the unwanted icons are in the folder, close the folder, and with it highlighted, select Menu > Hide.


So, all of the "trash" so to speak is hidden, and out of your way.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS

Re: service books with at&t

You can get rid of some themes and push to talk by following John Clark's memory optimization steps



As JSanders said though some you'll just have to hide as they'll always be pushed down to your device.

If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.