04-26-2013 02:30 AM
04-26-2013 08:30 AM
From your Options > Advanced > Applications, delete the BBM app.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
Once rebooted, use the browser to go to www.blackberry.com/bbm and reinstall.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code