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New Member
Posts: 1
Registered: ‎04-12-2012
My Device: Blackberry Bold 9780
My Carrier: Vodaphone India

Re: setting up email outlook web access

Hi ,

I tried going via the steps given in the link above.
but as soon as i click continue after providing email and password , i get a message "Update Failed".

Thats it and i m not able to proceed further. 

How to go forward ?? 

Hall of Famer III
Posts: 57,525
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: setting up email outlook web access


nishthaksha wrote:

Hi ,

I tried going via the steps given in the link above.
but as soon as i click continue after providing email and password , i get a message "Update Failed".

Thats it and i m not able to proceed further. 

How to go forward ?? 


Hi and Welcome to the Community!

 

Well, there are 6 links provided in the above thread, some of which have multiple possible paths you could be attempting to follow...can you perhaps guide us to which one you are attempting to follow? And, please be even more explicit about exactly how you are condcuting it...for example, are you trying this directly on your BlackBerry or via some other means? Further still, have you read and tried all of the suggestions already provided in this thread? I am sure that you'd prefer that I not repeat the same information that's already posted...if you do try them, please provide those specific results as well. Details will help us to most quickly try to help you.

 

Thanks!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Member
Posts: 1
Registered: ‎03-11-2013
My Device: blackberry9790
My Carrier: 100

Re: setting up email outlook web access

Hello everybody