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New Member
Posts: 2
Registered: ‎05-21-2008
My Device: Not Specified

setup email options

I just got my 8830 yesterday.  I am trying to set up my personal email through the wizard, however the only 2 options that I get are 1) i want to use a work email account with a blackberry enterprise server 2) i want to skip email setup.

 

Shouldn't there be another option?

 

thanks for any help!!

Forums Veteran I
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: setup email options

this is bit strange. You can create a BIS account by logging into your service providers BIS website and setup ur mail there. e,g. http://att.blackberry.com/  One thing you want to verify by calling your service provider is that your BB is provisioned to use BIS mail, not BES(enterprise server).
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New Member
Posts: 2
Registered: ‎05-21-2008
My Device: Not Specified

Re: setup email options

Thanks, the problem was that sprint did not have my account set up properly.