12-27-2012 06:13 AM
Can someone help me out here,my phone just off without any notification.pls i need help
Welcome to BlackBerry Support Forums.
Can you provide us some more details ! If it happened suddenly then it may be possible that your device Battery has been depleted ,Have you try to charge it for 3 to 4 hrs ?
12-27-2012 06:26 AM
it was upgraded to 7.2 still yet it worsen
Which device model you have , Sorry but currently there is no 7.2 OS for any BlackBerry smartphone.Again sorry but Can you explain what you trying to say by " phone slot " .
12-27-2012 06:50 AM
It may be possible that somehing gone wrong with the update process so can explain which things so that we all can help you.
12-27-2012 07:50 AM
If your device is already Updated then please perform a Clean Reload of your Device Software usind BlackBerry Desktop Software.First do your Backup using desktop Software, Follow this Knowledge Base for Further Instructions :
KB12487 : How backup BlackBerry smartphone Data using BlackBerry desktop software for Windows
Then Reload your Device Software.
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
Once Reload is done do a selective restore from the backup i;e restore only your Contacts and Calander entries . If problem doesn't appear then you can download Native BlackBerry apps from app wold , also for a week don't install any third party applications.
Please try it and let us know.