03-20-2013 05:37 AM - edited 03-20-2013 05:51 AM
on jan 2012, i have brought torch 9860,in US but not used in US,when i reached india ,i am facing signal lost problem. i have not used torch for 6 months because of my personal work.now i m using this ,i have updated the phone upto date,still i m facing the signal problem ,when network tower changes from from place to another,signal got lost in my mobile
please give the valuable solution ,i wann my phone to work in normal condition with all features
03-23-2013 02:41 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you find the lost signal happens when you switch from 3G to EDGE? Go into Manage Connections>Mobile Network Options and change the data to 2G only and the monitor the signal.
Let me know if you have any more questions.
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