Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-20-2013
My Device: torch 9850
My Carrier: tatadocomo

signal lost, when ever network tower changes

[ Edited ]

Hi Team,


on jan 2012, i have brought torch 9860,in US but not used in US,when i reached india ,i am facing signal lost problem. i have not used torch for 6 months because of my personal work.now i m using this ,i have updated the phone upto date,still i m facing the signal problem ,when network tower changes from from place to another,signal got lost in my mobile


please give the valuable solution ,i wann my phone to work in normal condition with all features




Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: signal lost, when ever network tower changes

Hey hareen,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Do you find the lost signal happens when you switch from 3G to EDGE?  Go into Manage Connections>Mobile Network Options and change the data to 2G only and the monitor the signal.


Let me know if you have any more questions.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!