07-19-2013 02:13 AM
07-19-2013 01:48 PM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, you should be able to get into your BB (Safe Mode blocks 3rd party/add-on apps from auto-executing).
For issues with functionality of the app itself, you should inquire with the app developer.
Good luck and let us know!