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New Contributor
Posts: 3
Registered: ‎11-14-2012
My Device: 9380
My Carrier: airtel

sms getting deleted 9380 over a period of time


In my 9380 my sms are getting automatically deleted after a month or two... I've changed msg validity setting to max but there is no option to make it forever.. pls advice and help

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: sms getting deleted 9380 over a period of time

Hi tapasya,


This KB article should provide more information on the issue you are having with your SMS messages being deleted. "SMS Threads 30 days and older turn to draft and SMS content is lost" http://bbry.lv/PtMIJs





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