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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎09-30-2013
My Device: blackberry torch 9810
My Carrier: virgin

software not working

Please can someone help me. i have a blackberry torch 9810 and updated it to 7.1 (from blackberry website).

the phone will now take ages on loading screen and comes up with white screen saying "APP ERROR 200"

 

thanks

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: software not working

Hello joshj142

 

Welcome to BlackBerry Support Forums

 

 

Please try this Knowledge Base to resolve your issue with this Error :

 

KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows

 

I hope you already have a backup of your device , Or if you device allow first do a backup .

 

Additional Information can be found here :

KB30100 :  "JVM 200" appears on the BlackBerry smartphone.

 

Try it and let us know if you feel any issue.

 

VIA | prince2012 Elite II

http://supportforums.blackberry.com/t5/BlackBerry-Curve/error-app-200/m-p/2484385#M200531

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New Member
Posts: 2
Registered: ‎09-30-2013
My Device: blackberry torch 9810
My Carrier: virgin

Re: software not working

Hi thanks for the quick response but there its not worked.

a box came up saying there was a proplem and it said click here to repair and that has not worked either.

 

thanks