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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎02-10-2013
My Device: blackberry 9320
My Carrier: vodafone

some keys not working

my daughter got a new blackberry 9320 about 6 months ago, some of the keys aren't working this is the second time this has happened although it started working before it's not doing that this time please help
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: some keys not working

Hello tracym97,

Welcome to the BlackBerry Support Community.

 

The following article may help regarding the issue you are experiencing with the keypad on your BlackBerry smartphone:

Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640

If this process fails to resolve the issue, please contact your point of sale for further assistance.

 

Thank you.


-FB


 


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