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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-24-2013
My Device: Curve 9360
My Carrier: O2

someone help!

I have a blackberry curve 9360 and it always deletes my messages. I don't think it is down to memory because I have 41215021 bytes. It deletes them after about 4/5 days which is slightly annoying, and I can't find an option to stop it! Would anyone be able to tell me how? 
aaaah if someone helps me i'll love you forever!! thankyou Smiley Happy
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: someone help!

Hi annabanana3


Welcome to BlackBerry Support Forums



On your device have you set the message option to keep forever or maximum ? Please check that option first > On your Homescreen Open your Main Message Box > Press the menu key > Options > Message Display and Actions > Scroll down and under Header Actions be sure that Days To Keep Message is set to Forever or Maximum .


Good luck.


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