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BlackBerry® OS Smartphones

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Contributor
Posts: 11
Registered: ‎10-30-2012
My Device: 9360
My Carrier: 1

someone is using my stolen phn

[ Edited ]

BB protect cnt trace da phn ......can some1 help me <Personal Content Removed>

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Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: someone is using my stolen phn

You either a) didn't allow Protect to view the location of your phone or b) you did a software update and didn't go back to Protect to update the point made in a).  You must update the permission every time you update your phone.

 

 

I hope that explains things.  Smiley Happy


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